Ombudsman Program: Protecting the rights of those who live in long-term care.
Catholic Charities’ Ombudsman Program protects and promotes the rights and quality of life for those who reside in long-term care facilities in Kankakee, Will, and Grundy Counties. Staff and volunteers in the Ombudsman Program are advocates who seek to resolve complaints on behalf of individuals who receive long-term care services. Program team members also assure that the interests of residents are represented to policymakers and governmental agencies.
Ombudsman services are confidential and free. Call 815-932-1921 or 1-800-252-8966 to access these services. Faxes can be sent to 815-933-4601.
Catholic Charities is seeking volunteers to assist in this program. Interested individuals must be able to make a four hour weekly commitment. Call 815-523-9918 to learn more about this volunteer opportunity.