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| Strategic Plan 2012-2014 | August 15, 2014 | ||||||||||||||||||
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| Complete | |||||||||||||||||||
| On Track | |||||||||||||||||||
| Issues | |||||||||||||||||||
| Year | 2012 | 2013 | 2014 | Incomplete | |||||||||||||||
| Quarter | 1 | 2 | 3 | 4 | 1 | 2 | 3 | 4 | 1 | 2 | 3 | 4 | Not Started | ||||||
| STRATEGY 1: Increase Operating Revenue (Development) | |||||||||||||||||||
| OBJECTIVE ONE: Create a new procedure that incorporates a personalized way to respond to first-time donors in order to persuade them to make a repeat gift. |
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| OBJECTIVE TWO: Create the “50 Years of Miracles” campaign of events to increase awareness and generate revenue. **This was not completed in 2012 due to a change in strategy. |
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| OBJECTIVE THREE: Hire an additional Senior Development Officer. |
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| OBJECTIVE FOUR: Recruit thirty business leaders to participate in Corporate Champions, a Development Office initiative that offers businesses and their employee’s opportunities to further the mission of Catholic Charities while also giving them a chance to make a difference in their community. **Changed Strategy to incorporate Corporate Champion Program in with the Major Gift Initiative. |
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| STRATEGY 2: Increase our capacity to meet the needs of those in need in all the communities that we serve (Community Services). | |||||||||||||||||||
| OBJECTIVE ONE: Increase the number of volunteers in the Emergency Service Department. |
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| OBJECTIVE TWO: Refocus priorities of case management on personal/client needs, consistent with agency mission and values, vs. focus on eligibility determinations for funding. |
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| STRATEGY 3: Attract and retain highly talented persons to work at the Agency by having a competitive salary and compensation package (Human Resources). | |||||||||||||||||||
| OBJECTIVE ONE: Ensure our salary and benefit package is comparable to salaries and benefits offered at competing organizations. |
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| OBJECTIVE TWO: Increase performance expectations in order to create a more highly skilled workforce. |
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| OBJECTIVE THREE: Recruit a minimum of 20 additional bilingual (English-Spanish) employees. |
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| OBJECTIVE FOUR: Implement a new agency-wide 403B retirement plan. |
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| STRATEGY 4: Review and revise internal operational systems to ensure that they are fully integrated, coordinated, and effective to help the agency operate more efficiently and effectively (Administration). | |||||||||||||||||||
| OBJECTIVE ONE: Use electronic systems to improve efficiencies for two significant administrative procedures. |
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| OBJECTIVE TWO: Ensure the use of SharePoint as the main web-based system that allows agency staff access to general information about Catholic Charities, Diocese of Joliet. (Training, events, forms, policies, and procedures) |
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| OBJECTIVE THREE: Select and implement an integrated Employee Time and Attendance Tracking System that will comply with federal reporting requirements. |
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| STRATEGY 5: Implement effective financial management within the agency (Fiscal). | |||||||||||||||||||
| OBJECTIVE ONE: Use electronic systems to improve efficiencies for at least two significant administrative procedures. |
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| OBJECTIVE TWO: Complete the month end “close” by the 15th working day of the month. |
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| OBJECTIVE THREE: Ensure that systems are in place with adequately trained personnel to ensure that Head Start and Early Head Start financial reports, budget, and applications are submitted accurately and according to HHS timelines. |
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| STRATEGY 6: Increase our capacity to serve persons who seek assistance from Catholic Charities through the use of unpaid volunteers (Senior Services). | |||||||||||||||||||
| OBJECTIVE ONE: Conduct an analysis of the needs for volunteers within the agency. |
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| OBJECTIVE TWO: Develop a plan for increasing the use of volunteers to serve persons seeking assistance from the agency. |
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| STRATEGY 7: Provide culturally and linguistically competent services to Latino and other immigrants in our community (Executive). | |||||||||||||||||||
| OBJECTIVE ONE: To increase our capacity to serve Latino and other immigrants. |
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| OBJECTIVE TWO: Complete analysis of service requirements related to translation and interpretation needs of current and potential clients of Catholic Charities. |
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| OBJECTIVE THREE: Increase the staff resources available to provide culturally competent services to our clients. |
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| STRATEGY 8: Provide facilities that promote the most effective work of the agency (Facilities). | |||||||||||||||||||
| OBJECTIVE ONE: Determine a location to provide community and senior services, from the Kankakee area. |
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| OBJECTIVE TWO: Evaluate the facility needs for all agency-owned or leased properties |
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